We don’t take cut wood away because it has value and belongs to homeowners. It may be able to be sold if you don’t want to keep it yourself.
- 电力服务
While putting the lines underground sounds like a safe and aesthetic alternative to pruning, 这并不总是答案. Burying electrical lines is expensive and may lead to longer outages and more difficult repairs in the event of failure. Trees can still be damaged since roots are often impacted by underground work as well.
- 中断 & 紧急情况
- 电力服务
A number of payment locations are conveniently located throughout our service areas. To find a location to make a payment, please search for your nearest Western Union location.
Please be aware that some locations may require a bill in order to make a payment or process a security deposit. Federal requirements limit the maximum payment amount at $2,500 per transaction. Use only authorized payment agents to facilitate timely payment posting! Many of our customers pay their bill directly to us or use a payment agent that we've authorized to collect customer payments. 然而, some customers have used bill payment services that do not have any arrangements with us to process payments. We cannot ensure that payments made through one of these unauthorized bill payment services will be forwarded to us in a timely manner or even ensure that payment will be forwarded at all.
To protect yourself and your utility service, be sure to follow these steps:
- Use caution when making your payment through a third-party bill payment service that is not authorized by 至今还.
- Be sure to bring both portions (top and bottom) of your bill or provide your 10-digit 至今还 account number.
- The payment agent might charge a service fee for each transaction. Check your local phone directory and contact the payment agent for specifics. Most importantly, always keep your receipt.
- 你的账户
You can pay your bill using your credit card (只适用于Visa或Mastercard) or by check using our automated system. 无需等待! If you wish to speak to a representative to pay by credit card, you will be transferred to our third-party vendor. 请打电话给 1-888-301-7700 今天付账.
- 你的账户
To mail in a payment, please address it to:
至今还
P.O. 981077箱
波士顿,马萨诸塞州02298-1077
- 你的账户
It can be tough to distinguish which parts of your electric service equipment are your responsibility, 还有哪些部件需要修理. 在停电期间, we’re responsible for repairing the overhead electrical lines that run from the utility pole to your residence and for the electric meter. You’re responsible for repairs to other parts of your electrical system, including:
- 防风雨头和绝缘体 — the point where electric lines connect to your residence Service entrance cable — runs from the weather head to the meter base and continues to the service panel in your home
- 仪表底座(方框) — your electric meter is mounted to this
- 主服务面板 — includes the fuse boxes and/or circuit breakers and wires inside your home
When hiring a contractor for post-storm services, we recommend you get several quotes. Once the repairs have been made, please call Customer Service at 1-888-301-7700 so we reconnect your service to our power lines.
- 电力服务
We encourage our electric customers to install renewable energy systems on their property to generate their own renewable energy in parallel with our existing electric infrastructure. While such a project can be a big undertaking, you’ll be helping to offset your electric usage which can lower your monthly utility bill. You’ll also be joining a community of customers that support the development of renewable energy alternatives locally and nationally.
- 电力服务
至今还 provides electric and gas service to specific regions of Massachusetts and New Hampshire, and natural gas to specific regions in Maine. 不确定你是不是在我们的地盘? 浏览我们的服务范围.
- 电力服务
- 气体服务
- 公司
If you or a family member uses electrically operated life support systems, we encourage you to notify us in advance of any outages by submitting our Physician’s Certification Form found here. 一旦我们收到这个表格, your account will be noted and we will include a notification to you in the event that we anticipate adverse weather or scheduled maintenance which may result in a power outage.
- 你的账户
- 中断 & 紧急情况
- 电力服务
访问我们的 中断 & 紧急情况 section to view the latest storm updates, 公益广告, 并为我们的客户提供停机更新, as well as general information on seasonal storm preparation, 电力恢复, 并为长期停电做好准备.
我们也有专门的 resources and information for municipal contacts 在我们服务的社区.
- 中断 & 紧急情况
- 电力服务